Epic | Photos + Films

were great. The third, Christian, I would give ZERO stars. And I waited a long time to say anything about it because I wanted to make sure I got all of my pictures and hard drives before making complaints just to be safe. I then asked someone from the company to reach out to me so that I could tell them my experience because I didn't feel comfortable saying everything in a review, but that was months ago and I never heard anything from them about it. Christian was the main photographer, along with an assistant photographer and a videographer, both of whom were great. The assistant did all of my husband's photos with his groomsmen, there are tons and they are all INCREDIBLE. Christian did the pictures of myself and my bridesmaids, and there are not nearly as many and they are all pretty poor quality- blurry, bad lighting, etc. There was also a gorgeous sunset during our ceremony, but you wouldn't know that from the pictures. The pictures my planner and guests took are better. And for someone who had such an arrogant attitude, I definitely would have expected the pictures to at least back it up. I spent a lot of time filling out the forms beforehand listing out each family photo I wanted at the wedding. I don't even have a very large family so there weren't that many and I still didn't get them all. My mind was all over the place on the day of, I was not capable of keeping track of that, which I thought was the purpose of providing a list. We were taking photos outside so all the boys were supposed to be inside the suite so they would not see me, but our 13 year old Latino cousin was sitting out there playing a game. Christian yelled at him to go away saying things like "amigo" and "vamanos", language which he did not use with anybody else. Wildly inappropriate. When I had my first look with my dad, I had to turn to Christian and ask him if he was going to take pictures. He said he was "giving us a moment"... huh? You mean the moment you are literally being paid to capture? Then to top it all off, while we were taking photos with our bridal party and family, he was saying things like look excited, you just got married. And then made the comment "oh I guess it doesn't really matter, I heard you guys have already been married for like a year". My husband and I had gotten legally married by ourselves several months before the wedding as something special for the two of us and told NOBODY. This was a secret, and only a few key vendors knew about it because they had to be told that there was no marriage certificate to sign, photograph, etc. And he just blew that up in front of all of our most important people!! Completely unacceptable. All of these things on their own are bad but I feel like I could have excused some of them if the pictures were at least good. But then on top of all of that to receive subpar pictures is crazy to me. Thank God for the assistant so that at least one of us got really good photos.

d our questions ahead of the wedding. However, communication via email close to and after the wedding is where things went wrong. We did not receive the invoice until after the wedding, (lots of phone tag and emails beforehand left plenty of opportunities) meaning we couldn't pay the invoice when it was due. This caused a delay in receiving our previews and photos, which was only a few days, so it was fine.   The editing was not in the style we chose. We chose timeless. We did get white skies and sometimes dark trees, but the photos were extremely flat, over saturated and over exposed. The skin editing was heavy and made it look unrealistic, they also messed up some facial features, which they did fix. Their email style is just copy and paste AI, and overly positive. It's not authentic and it's dismissive as it took several emails to actually get dates from them when our photos would be ready. And at one point their response to fixing the sky in our family portraits was, "Hi Noelle! unfortunately, It is not salvageable! -  It was not exposed properly. Please let us know if there's anything else we can do for you!" Except that other portraits from the same time and same place had a blue sky. However, they were able to fix it when I pointed that out, or at least they photoshopped a sky in.   We communicated our issues and they did fix the facial features, put the sky back in where it was needed, but our outdoor photos, particularly the portraits, are still flat, over-exposed, and over-saturated. I've given up on asking them to fix it. Maybe someone else can try to salvage the portraits. The other photos were fine, or issues were due to flash, it was mainly our portraits. I'm also adding that I did speak with other professional photographers/editors and they agree the portraits weren't done well. I do not believe the actual photographs were the issue here, it was the editing/style.   I'll include a few portraits in the review. You can look at those, and the ones they put in their "timeless" portfolio and decide for yourself- https://www.epicphotos.com/style-chooser-page?utm_source=google&utm_medium=pmax&utm_campaign=dfw

and calm my nerves as a stressed bride. On the day of, Jayden provided so much peace to the chaos and took charge within it. She listened to my opinion and desires to capture my wedding day and introduced some of her won creativity as well. I would recommend Jayden over and over to family and friends. I absolutely loved receiving my pictures because they captured so much emotions and exactly what I envisioned. The Pinterest board truly came to life!! 

ich meant everything on such an emotional and important day. When we got our photos back, we were blown away. They didn't just capture moments - they captured the happiness, the love, and the pure joy of the entire day in a way that brought us right back to how it felt in real time. Every photo is beautiful and tells a piece of our story. If you're looking for photographers who are talented, professional, and genuinely wonderful to be around on your big day, look no further. We are so grateful we chose Epic Production and will treasure these photos forever.

“must have” shots, as well as using their own ideas. We also used them for engagement pictures and everyone we spoke with or worked with was great! 

perience smooth and enjoyable. Even with a language barrier with some of our family members, they remained patient, kind, and accommodating, ensuring everyone felt comfortable and included. Their creativity and warmth shone through, especially when working with guests who were camera-shy—they captured candid, heartfelt moments that truly reflect the joy of the day. The photos and videos beautifully preserve memories we will cherish forever. We couldn’t be happier and are so grateful for their incredible work in helping us remember one of the most special days of our lives.

tives was new for me — but I wanted a one-stop shop, and I’m so glad I trusted them. They really listened to my concerns and paired me with an amazing photographer, Marcellus, and a fantastic videographer. Talking with Marcellus before the wedding put me completely at ease. They were attentive, creative, and assertive when needed to keep everything on track. The whole team was professional and so easy to work with. Highly recommend!

sive when I needed them. The day of my wedding we didn’t have the most time set aside for pictures but the gallery I received had me so giddy. They were able to beautifully capture moments I didn’t even realize were happening. We did the 2 photographers and 1 videographer and I felt like it was a perfect combination! Our wedding video was done so quick and we’ve watched it no less than 20 times already. Marcellus was our main photographer and I just adore him! He was kind, engaging and knew when to push to make sure we had time for all the pictures we wanted. After the fact, there was one photo where my dad wasn’t looking, after emailing and asking if they had a better photo they immediately went in to the gallery and updated with a new picture. They genuinely want you to be happy with the product and they go above and beyond ensuring that is what is delivered. I would absolutely recommend Epic!

job getting to know your vision and how they can personalize the experience for you and your fiancé.  On the day of the wedding, our photographer Adrian didn’t need any direction and knew what he needed to do and when without being prompted. This is due in part to Adrian being an amazing photographer (shout out Adrian). The other reason is Epic’s preparation process ensures that you don’t have to worry about coordinating your photography/videography team day of.  After the wedding, I had questions about when we could expect our photos and was met with patience and support. Once we got our photos, my husband and I were floored! We couldn’t have anticipated any better result than what we received. Overall, I highly recommend Epic. Especially for someone like myself who is planning without a coordinator and can use all the help she can get!

and helped us along the way as we were trying to find the right package to fit our budget. We did go over budget when we added videography but it was well worth the price!! We are in love with our photos and videos! Highly suggest requesting Alex (videography) and Jayden (photography). They are an incredible team and kept everyone laughing and having the most incredible time! I couldn’t have asked for better photos or videos!!

eautiful! I went with my gut and EPIC exceeded my expectations! 🩷 The photos were ABSOLUTELY BREATHTAKING! Looking at the photos made me cry 😭 I felt like it was my wedding all over again. 🩷 And my photographers Kyra and Jose were amazing! Me and my husband are super laid back, say whatever pops into our heads. And Kyra and Jose rolled with it! They were very sweet and funny . Which is what me and my husband needed the day of our wedding . And turnaround for the photos was super fast! And I worked with Dominic (touched base with him first) and he was professional (NOT PUSHY which is what my husband likes in sellers) , he explained the whole process , quotes and all! And I also worked with Justin (I think he was ending lead) and he was very helpful and took point. Overall the Zavala’s highly recommend them. And I hope to work with them when maternity pictures come by.

of our wedding, hair and makeup ran later than expected and the photographer and videographer were so kind and kept the day stress free even though we were pressed for time before the ceremony; they always had a big smile on their face and knew how to make everyone laugh. They were a breath of fresh air! I believe before our honeymoon we received some teaser photos but when we returned from our honeymoon, we had received our photo album and were pleasantly surprised with how quick we received them. We sat in the airport just in awe of how beautiful the photos were and were eager to see our video! Our wedding video was the best snippet of the full wedding day and I wouldn’t have changed anything they included. Their photo booth was super easy for our guests to use and we also had them take drone footage, which if it’s in your budget I highly recommend the drone shots! I’m so glad we worked with Epic Photo + Film!!

the photos our heart sank they were not what they were advertising on their website. They agreed to take these photos and did not deliver. There are missing photos such as Bride in her dress. There is not a single picture of the bride by herself with the full dress... We had a group photo taken of everyone at the event and no photo was recovered for that time just a photo 10 seconds after where people are not looking at camera. Group photos had no direction. Editing was sloppy, photos were overexposed and had poor composition (tons of non centered photos and wall with exit sign in background instead of the lovely venue we decorated). Tons of photos of people blinking. The two photos with my family they had were blinking Do not recommend they didn't show empathy after their terrible job and mistakes. We had a not so epic experience.

nd genuine. She was great to have on my big day. She was more than a photographer. She helped ease my nerves. Not to mention, Her photos came out beautifully!

ar exceeded our expectations. Every time I had a question or concern, they responded quickly, professionally, and with genuine care—it really made the whole process stress-free. Our wedding photos and video turned out exactly how we had envisioned—every moment was captured perfectly, and the editing was stunning. They truly managed to tell the story of our day in such a beautiful and emotional way. We’ve watched the video and looked through the photos countless times, and they still bring us so much joy. The two photographers and one videographer who worked with us were so kind, friendly, and professional. They made us feel comfortable in front of the camera and brought such a calming and fun energy to the day. It felt like we had friends there with us, not just vendors. We couldn’t have asked for a better team and are so grateful we chose Epic | Photos + Films to capture our special day!

made everyone feel comfortable. 100% would recommend them for your event!

timeline. The week of, we were able to schedule meetings with our wedding day photographer and videographer, which was very helpful in making us feeling comfortable on the day of. Shout out to Jasmine and Chenchen--they were great vendors! They were EARLY to the vendor, kept us on time, and were flexible to changes throughout the day. We would definitely recommend Epic!

was always timely with everything to stay on schedule for us and was always letting us know what was next in the schedule for us on our day! She also was really personable and attentive when taking family pics for us, as she was picking up on family names really quickly and was able to call people by their first name to help speed up the photo process! We had a great experience with her and would absolutely book with Epic Photography in the future. My photos were promised to be delivered to me by May 5th, and we got married on April 4th…. We received our full gallery AND wedding video by April 12th and I was absolutely shocked at how quick the turnaround time for the pictures were and the quality of the photos themselves! The pictures were beautiful and very professional and I could not be happier with the way our pics and videos turned out!! Not to mention how FAST we got them back!! When we shared them with our friends and family everyone was like “wow, y’all got those back really fast” and I was like “right?!” Christian, our videographer, was wonderful! He was so fun behind the camera and was constantly making us laugh so our pictures looked so “us” and really genuine. I love watching the video back and seeing real smiles at all times and knowing just how happy we were on our special day and that means a lot to us! A lot of times I feel like people feel like they’re having to act and put on a show with a camera involved but we never felt that way at any point during our day because this team was just so incredible and helped us feel so comfortable and natural at all times and really enjoy every moment we were in!

he process quick and easy! In the weeks leading up to the wedding, Epic's team reached out to pair us with our lead photographer, Justin, who was awesome. He was accompanied by three other photographers/videographers on the day of the wedding and they were a perfect fit for our group. They were all fun, kind, helpful, and incredibly talented. It was a pleasure working with them on the day of. My husband has not stopped talking about how impressed he was with the team! Now that the photos/videos have come back, we have received non-stop compliments about how great everything turned out, and we could not agree more! We will definitely be keeping them in mind for any future photo/video needs :)

this team for your special occasions.

very photogenic, but Andrew made me feel confident and definitely brought great energy. He worked well under pressure and got every shot I wanted and more. We even had several meetings to share ideas and pick each other’s brains. Overall, 10/10 experience.

ent & photographers are truly a dream team.

ems vs having to deal with separate vendors for all three. It really made the last couple of weeks of wedding planning go way more smoothly. I also love how Epic lets you chose the editing style for your pictures. Because of the package I chose they even sent me sneak peaks of the different types with a couple of photos in each style. The package I chose also included a bridal or engagement session and I elected to pick a bridal portrait session however I threw our photographer, Christian, a curve ball and asked to do a joint session with my fiancé to get some great GQ style photos of us both. I even challenged him to come up with some ideas on how to get photos of us together without my fiancé seeing me as we weren’t doing a first look. Christian did a fantastic job and I was so impressed with the results. I was lucky enough to get him again on the big day as our lead photographer. He and the videographer, Justin, did an incredible job working together to get some great shots. Overall I was super impressed with their professionalism and ability to deliver great results. I would highly recommend them for anyone looking for a stellar photographer/videographer. My guests also super loved the Photo Booth they offered and our guest book looked fantastic with everyone’s photos.

ok pictures of everything I wanted, and the pictures turned out beautiful. I love that we were able to pick out our editing style and got the pictures back 2 weeks later. I have no complaints about this company, they're the best!

n the way. Best of all, our stunning photos and video came back lightning‑fast—no endless waiting, just gorgeous memories delivered pronto. Couldn’t recommend them more!